How do I communicate with my participants?

There are three ways in which you can communicate with your participants.

1. Fill in a welcome message to all participants

When you post a new date you fill in a welcome message to all participants which is then displayed on the welcome page that the participants have access to once they have booked a spot on that specific date. If there is something that the participants need to prepare or buy, that information should be included here. The welcome message cannot be edited once you have received a booking for that date. 

2. Send a message to all participants on a specific date

If you want to send out a message to all participants before or after a date, you can easily do so in your Skillbreak admin by following the instructions below. When you have sent the message, a notification will be sent by email and text message directly to all participants and the message will be displayed on the welcome page for the specific date, so that even the participants who book later on can see it. Messages that you may want to send out before would be important changes that the participants need to be informed off. After a date, you may want to thank everyone for the session or for example, suggest a follow-up course, workshop or event that they can book.

1. Go to "Manage dates and participants" in your Skillbreak admin.
2. Click "View Details" on the date for which you want to send a message.
3. Click the "Send message" button under the "Message all guests" heading.
4. Fill in your message and then click Send. The message is then sent to all participants by email and text message. Note that messages cannot be edited afterwards.

3. Send a separate message to a specific participant

If you want to send a separate message to a specific participant, you can email them by sending them a regular email. If you need to reach a participant quickly, you can also call or text them. You will find the participants' contact information in the participant list for the current date.

1. Go to "Manage dates and participants" in your Skillbreak admin.
2. Click "View details" on that date to see the list of participants.